How can we be of services
Some Important Things To Note
Micro Fusion Computers is based in Springs, ZA which is considered our local operations home town. Any area outside of Springs and its extensions are considered as remote locations. Call-outs to these areas will fall under our remote call-out policies. This will not cover out of province travel or exceeding 100KM from Springs. If you require us to come out to a area exceeding the maximum remote area or to a different province or country additional costs will apply and will be discussed in advance.
How we calculate a call-out is initially we will bill you for the call-out itself once off, then depending of which operation we need to perform we will the bill you per required operation. This can be per hour or a once off flat rate.
At Micro Fusion we want to deliver the best and fastest service possible. We try our best not to keep your system for more than 2 working days. Normally we do our best to make repairs the very same day if no specialised hardware is required for the repair. Usually if a PC was collected it will be returned the next day. If it was dropped off collection can be the same day if all goes well or the following day. We will notify you after assessment with an estimated repair time period so you can plan your productivity. We will contact you first before taking any actions after we have professionally performed an assessment on the System's situation. Making sure we operate within scope and margins. Micro Fusion uses quality parts in both PC builds and repairs, making sure your system will last.
At Micro Fusion will do our utmost best to safeguard your data at all costs. We honour our clients confidentiality of their data always regardless of content. Regrettably in certain circumstances your data might not be recovered. We always advice clients to have backups of their sensitive data, a Safe bet is to have at least 2 duplicate copies separated on 2 different devices or storage mediums.
Prevention is always better then cure, but in a ever changing online world it sometimes happen that viruses, malware, ransomware and other malicious software can sneak in especially if you did not take precautions. Micro Fusion can help remove and recover your system in the event that you where compromised. We have been protecting and aiding our clients for over 15 years, regularly testing and selecting only the best proven products to safeguard you and your date. To date, we are proud to mention that non of our clients have been effected in any severe way and we will continue this streak into the future.
Micro Fusion only allows for genuine legal copies of Microsoft Windows to be installed at our base of operations. Under no circumstances do we condone piracy or practice any software licensing fraud. If we are tasked to work on your PC and we need to install or reinstall Microsoft Windows, we will either install a 30 day trail so that you can then activate windows and other software with your licenses or request your original licenses so we can do the activations on you behalf. Pricing is available from us for all Microsoft products should you wish to purchase or include Windows with your build or repair.
As an alternative, we also fully support some Linux Distributions. Most commonly Linux Mint and Ubuntu. should you wish not to have Microsoft Windows installed we can gladly offer you Linux free of charge for your pc build or repair. Installation and set up fees will apply but Linux itself as an operating system is free of charge reducing the initial cost.
Micro Fusion Computers also support duel booting set-ups should you wish to run both Windows and Linux on one system. This can be handy for software developers as well as enthusiasts dealing with embedded projects.
MFC offers both website development and design as well as cross platform C++ desktop and service applications mostly targeted at embedded systems and prototyping such as Raspberry Pi and Arduino projects. Our C++ Source code can normally be compiled on both Windows and Linux systems. for I386 (32 bit), AMD64 (64 bit) and ARM architectures. Unfortunately this does not include any mobile and game projects. We are currently looking to expand into the mobile app development genre but that's not available as a service just yet.